Rezonate, CEO and Co-founder, Roy Akerman – AITech Interview
Roy, could you start by sharing your journey from your role in Israeli cyber defense to co-founding Rezonate and your vision for the company? Yes, thank you for the opportunity to share. I headed Israeli Cyber Defense Operations, where I was responsible for defending Israel’s critical infrastructure and public companies against cyber attacks, cyber terror,…
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Livestream Shopping During the Holidays: Perfecting Tech
With the holiday shopping season approaching, e-tailers are gearing up to take advantage of major shopping days like Black Friday, Cyber Monday, and similar events. Social media trends highlight that livestream shopping has become an effective tool for driving holiday purchases and engaging audiences. Through live video shopping, this trend brings excitement to buying products,…
Your brand lives (or dies) in the contact center
Branding profoundly shapes customer experiences. While many global brands are easily identified by their logos, jingles, or color schemes, branding extends well beyond these visual elements. It should be woven into every interaction with customers — and no touchpoint is more essential than the contact center. As the frontline of customer engagement, contact centers significantly…
Friend or Foe: The Role of AI in This Year’s Holiday Season
As the holiday season nears, businesses gear up to maximize operational efficiency, enhance customer interactions, and streamline processes. Artificial intelligence (AI) has become crucial in meeting these objectives, especially when customer activity reaches its peak. However, AI’s capabilities also bring essential questions: Will it serve as a valuable ally to simplify holiday operations and delight…
Best AI Design Software for Product Design Pros in 2024
Product design is a dynamic and ever-evolving field, continually shaped by new technologies, with AI and generative AI emerging as transformative forces. These technologies are revolutionizing how product designers approach their work, seamlessly merging technology with creativity to create innovative and user-friendly products that we interact with daily. AI-driven design tools empower product designers to…
Unlocking Business Potential Through Real-Time Analytics
As the business world embraces globalization and faster results, leaders from top executives to data analysts and marketing managers increasingly turn to real-time analytics. This powerful tool allows them to tap into the potential of streaming data, yielding valuable insights that drive business growth. For instance, a large manufacturing company leverages real-time analytics to predict…